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I purchased furniture from a shop. Before making the payment, the seller was polite and cooperative. However, after receiving full payment, his attitude changed completely. He delivered old, unfinished furniture with rusted metal parts, despite our clear request for new items. When we raised our concerns, he initially agreed to replace the furniture, but since then, he has stopped responding to our calls and has not taken any action.
You should send a legal notice to the shopkeeper asking for a refund or replacement. If he still does not respond, file a complaint in the Consumer Court. Keep all receipts, messages, and photos as proof. The law protects you from fraud and poor-quality products, you can get justice easily. For further legal assistance contact us on our helpline number.