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𝙹𝚞𝚜𝚝 𝚘𝚗𝚎 𝚜𝚒𝚖𝚙𝚕𝚎 𝚚𝚞𝚎𝚜𝚝𝚒𝚘𝚗: 𝚒𝚜 𝚒𝚝 𝚕𝚎𝚐𝚊𝚕 𝚝𝚘 𝚙𝚛𝚒𝚗𝚝 𝚜𝚘𝚖𝚎𝚝𝚑𝚒𝚗𝚐 𝚘𝚗 a bank 𝚗𝚘𝚝𝚒𝚌𝚎 𝚎𝚗𝚟𝚎𝚕𝚘𝚙 𝚝𝚑𝚊𝚝 𝚌𝚊𝚗 𝚋𝚎 𝚊 𝚜𝚎𝚛𝚒𝚘𝚞𝚜 𝚝𝚑𝚛𝚎𝚊𝚝 𝚝𝚘 𝚝𝚑𝚎 𝚛𝚎𝚜𝚙𝚎𝚌𝚝 𝚊𝚗𝚍 𝚎𝚗𝚍𝚊𝚗𝚐𝚎𝚛 𝚑𝚘𝚗𝚘𝚞𝚛 𝚘𝚏 𝚝𝚑𝚎 𝚌𝚕𝚒𝚎𝚗𝚝,. Like under name and address printing main context as subject e.g.,"Demand for overdue payment credit card *****". This is intentially done to harness client for payment. Kindly guide what clause of the law here is violated.
According to consumer protection act under section 15HA. Penalty for fraudulent and unfair trade practices. If any person indulges in fraudulent and unfair trade practices relating to securities, he shall be liable to a penalty which shall not be less than five lakh rupees but which may extend to twenty-five crore rupees or three times the amount of profits made out of such practices, whichever is higher.