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I took a Paytm postpaid personal loan of 4,000, but I have not been able to pay it for the last 5 months due to personal health issues. Now, the loan agent is mentally harassing me on WhatsApp.
You are entitled to protection against mental harassment. Keep records of all messages and communications from the loan agent. You can file a complaint with the consumer forum or the police. A lawyer can also help you in dealing with harassment and guide you through the loan repayment process. For further legal assistance contact us on our helpline number.