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I have been facing harassment from Standard Chartered credit card agents since 2013. An agent mishandled a settlement and harassed my friend, including workplace intimidation. Despite complaints, the bank refuses to apologize. A new agency is now disclosing my financial details, causing distress. How can I get legal help and an official apology?
This is a serious case of privacy violation and harassment. File a written complaint with the RBI Ombudsman, the Banking Lokpal, and the Cyber Cell. Mention the harassing phone numbers. Also, file a legal notice to the bank demanding an apology and compensation for mental harassment. For further legal assistance contact us on our helpline number.