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What can I do now because I ordered a parcel on Amazon, but it was returned due to the delivery man's fault. They promised me that if I placed a new order, they would pay me the price difference (due to price increase) after the return window closed. However, now they have declined, saying that it's not their policy. This is all recorded in the Amazon customer care chat.
Sir, you should visit the amazon customer support and try to resolve the matter in an amicable manner and if they did not respond it then you may consider filing a complaint to consumer protection agencies. It is advised to consult an exert lawyer who will assist you with the best course of action. For further legal assistance contact us on our helpline number.