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I booked a hostel room for one month but stayed only for one day and decided to leave. Now I want a refund, but the hostel owner is refusing to return the full amount. I paid ₹6,500 and they refunded only ₹4,000, even though I stayed for just 3 hours. What should I do?
This depends on the contract between you and the hostel owner. Please recheck with the hostel and their policies. If they are in your favor, then You can first ask for a written refund policy from the hostel. If they still refuse, file a complaint with the Consumer Helpline (1915) or on the National Consumer Helpline portal. Since you only stayed for a short time, you may be eligible for more refund. Keep payment proof and any messages for support. For further assistance, contact our helpline.