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I ordered medicine from an online platform and received expired medicine from the company. I would like to know the next steps—what should I do now?
You should first complain to the online platform and ask for a refund or replacement. Keep all proof like bills and photos. If they don’t help, file a complaint with the appropriate department or in consumer court for selling expired medicine. You may also claim compensation for the inconvenience caused. It is advised to consult an expert lawyer who will assist you with the best course of action. For further legal assistance contact us on our helpline number.