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I joined an institution for German classes, but I am not satisfied with the classes they promised or the faculty interaction. I want a refund. What should I do?
If the institution didn’t deliver the promised classes or faculty interaction, send a formal refund request. If they refuse, file a consumer complaint with the Consumer Forum. You can claim a refund under the Consumer Protection Act if the services were not as promised. Keep all evidence of the agreement and interactions. For further legal assistance contact us on our helpline number.