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I ordered a product worth rupee 10,000 from Amazon but it was not delivered at promise time and without my consent refunded the money but later it was delivered and now they are forcing me to return the product or to repay the money. What should I do?
Sir, either return the product to Amazon or repay the refunded amount if you wish to keep it, or may try to resolve the matter amicably by contacting their customer service. If you face any difficulties you should consult an expert consumer rights lawyer to understand your rights and options. For further legal assistance contact us on our helpline number.