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My sister enrolled in an SAP training course and paid half of the fees. Since she didn’t like the course, she terminated it after attending 3 classes. Now, the coaching institution is demanding full payment for the course. They have sent a legal notice. Please help me understand what steps I should take next.
Sir, firstly your sister should check the enrollment agreement or terms and conditions of the course to see if there are any clauses regarding cancellations, refunds, or early termination. Your sister should respond to the legal notice through a lawyer. A legal professional can help draft a response letter explaining her position, referring to any cancellation policies, and requesting a partial refund for the classes attended. For further legal assistance contact us on our helpline number.