What to do if consumer helpline fails to resolve issue?

If the National Consumer Helpline did not help, you can file a complaint in District Consumer Court. File it online on https://edaakhil.nic.in or submit a physical complaint. Include all documents, proof, and correspondence. No lawyer is required but helpful. Filing fees are minimal (₹100–₹500 based on your claim amount). For further legal assistance contact us on our helpline number.