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I ordered a gaming console worth ₹9,000 for ₹1,499 during a sale. I received a cheap ₹200 toy instead. I have the website name and a non-responsive Gmail ID. Can I take legal action?
You can file a complaint at cybercrime.gov.in and also report to the Consumer Forum with payment and order proof. You may also contact your bank to raise a dispute if paid by card. Include screenshots, invoice, and website details in your complaint. For further legal assistance contact us on our helpline number.