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Can a brand charge money for a shopping bag that has a tagline and a QR code for downloading the app? The option to buy the bag was given at the time of purchase. Can the company charge for the bag? Please help.
In India, a brand can charge for a shopping bag if it's offered as an optional purchase. The Consumer Protection Act does not prohibit charging for bags if they are not essential for the purchase. However, if the bag is branded and advertised, the cost should be reasonable. It's important that the consumer is given an option not to buy it. For further legal assistance contact us on our helpline number.