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I made a payment on a fraudulent gaming app called Superwin777. After winning an amount of around ₹2.7 lakh, the app is continuously asking me to pay more money to upgrade my VIP level. I have already recharged my account with over ₹10,000, but I am still unable to withdraw my winnings.
In your case, it appears to be an online fraud. You should immediately file a written complaint with the Cyber Crime Cell (at your nearest police station or on www.cybercrime.gov.in) along with all payment proofs, chat screenshots, and transaction details. Inform your bank to block further transactions and request a chargeback or refund if possible. Avoid making any more payments to the app.