How to deal with unfair trade practice?
What legal action can be taken against an unregistered immigration consultant who is neither providing a work permit nor refunding the money, despite complaints already registered on the eMigrate portal, MCA, and National Consumer Helpline? Please guide regarding sending a legal notice and the applicable charges.
You can first send a legal notice to the immigration consultant demanding refund and compensation within a fixed time. If there is no response, you can file a consumer complaint before the Consumer Court for deficiency in service and unfair trade practice. You may also lodge a police complaint for cheating and fraud and pursue action through cyber cell if payments were made online. An advocate can draft the notice and handle the case; fees usually vary depending on complexity. For further legal assistance contact us on our helpline number.
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