Is Dell’s restocking fee within 14 days legally valid?
Dell India charges a restocking fee even when a product is returned within 14 days. Is this legal under Indian consumer protection laws?
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Advocate By LEAD INDIA
Answered: 23 Apr 2025
Under Indian law, companies cannot deduct restocking fees unless clearly mentioned in their return policy and accepted by you while purchasing. If not disclosed, it may be considered unfair trade practice. You can file a consumer complaint online or in local consumer court and claim refund without deductions. For further legal assistance contact us on our helpline number.
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