What if company does not replace warranty product?

My laptop stopped working within three months of purchase. What legal action can I take in this situation?

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Advocate By LEAD INDIA Answered: 22 Jul 2026

If your laptop stopped working within three months of purchase and is covered under warranty, immediately report the issue to the manufacturer or authorized service center and keep all repair records. If the defect is not rectified or the company refuses to repair, replace, or refund the product despite warranty obligations, you may file a complaint before the Consumer Commission seeking appropriate relief. For further legal assistance contact us on our helpline number. 

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