What to do if exam fee isn’t refunded quickly?

I applied for the UP Police Constable exam and paid ₹400, but the site shows “payment failed” and the form wasn’t accepted. It’s been more than 48 hours and the money hasn’t been refunded. The last date is close. What should I do?

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Advocate By LEAD INDIA Answered: 22 Apr 2025

Email and call the exam helpdesk immediately. Also, raise a dispute with your bank or payment app. Take screenshots as proof. If not resolved, file a complaint on the National Consumer Helpline or in consumer court. Ask the board for a manual form option if deadlines are close. For further legal assistance contact us on our helpline number.
 

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