Can you get money back lost in online gaming?

Advocate A M Iktear Uddin (anik) Answered: 01 Apr 2026

Dear client, Recovering lost money from online games depends on the platform used and the determination of whether the action qualifies as fraud or gambling. When a gaming platform displays fake winnings and alters game outcomes, it is considered dishonest inducement under Section 318. By filing a complaint in line with Section 173 of the BNSS 2023, you can start a police inquiry.Customers may file complaints with the Consumer Commission under Section 35 of the Consumer Protection Act 2019 if platforms engage in unfair trade practices or violate contract terms.Sections 61 and 63 of the BSA 2023 acknowledge electronic transaction records as legitimate evidence that courts may use in court. If you have any query please feel free to contact us.

Advocate Ayantika Mondal Answered: 09 Mar 2026

The recovery process for online game lost money depends on the chosen platform and the determination of whether the activity qualifies as gambling or fraud. Section 318 defines cheating through dishonest inducement when a gaming platform displays false winnings and alters game outcomes. You can request a police investigation by filing a complaint under Section 173 of the BNSS 2023. According to Section 35 of the Consumer Protection Act 2019 consumers can file complaints with the Consumer Commission when platforms breach contract terms or practice unfair trade methods. The BSA 2023 Section 61 and Section 63 establish electronic transaction records as valid evidence which courts can use in legal proceedings.

Advocate By LEAD INDIA Answered: 09 Feb 2026

You can lodge a cyber crime complaint with the cyber cell and report the matter on the national cyber crime portal. You may also send legal notice to the gaming platform and seek refund. Early reporting increases the chances of recovery. Legal assistance can help in pursuing the matter effectively. For further legal assistance contact us on our helpline number.