Can I get a refund for gym membership due to injury?

I had joined a gym but after the first day I got a minor ligament Tear and full body ache and won’t be able to continue the gym. The policy says nonrefundable but what can I do?

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Advocate By LEAD INDIA Answered: 04 Feb 2025

If the gym has a non-refundable policy, you can try negotiating for a refund or adjustment by providing a doctor’s certificate explaining your injury. Many gyms may offer flexibility in such cases. If they refuse, you can file a complaint in consumer court, arguing that the service could not be provided due to medical reasons. For further legal assistance contact us on our helpline number.
 

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