Who to contact if loan agents harass my family?
I took a loan from Mobikwik before moving to the UK. I lost my Indian phone number, and now the loan recovery agents are calling my family and verbally abusing them. What can I do?
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Advocate By LEAD INDIA
Answered: 17 Apr 2025
Recovery agents cannot abuse or threaten your family, it is illegal. File a complaint with the RBI ombudsman and the local police for harassment. You can also contact Mobikwik support to report the issue. Keep a record of all calls and messages for evidence. For further legal assistance contact us on our helpline number.
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