What can I do if company refuses service for obsolete model?
What legal options do I have if Usha service centre denies servicing obsolete model?
Dear client, As per your query, if a company refuses for service for an obsolete model, first you need to check your warranty/purchase agreement for the promised support, and then escalate by sending a formal legal notice for the breach of service, and if still it remains unresolved, then file a complaint with the consumer courts, as manufacturers often have a legal obligation to support the products for a reasonable period of time. I hope this answer was helpful. For further queries, please do not hesitate to contact us. Thank you.
If Usha service center refuses to provide service for an obsolete model, you can first send a legal notice requesting repair or replacement under the Consumer Protection Act, 2019, citing deficiency of service. If the company still refuses, you can file a complaint in the Consumer Forum seeking repair, replacement, or compensation for inconvenience and expenses incurred. For further legal assistance, contact us on our helpline number.
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