Can I recover medical expenses from hotel for negligence?

A hotel staff member is responsible for my poor health, which was so severe that I was hospitalized. Can I talk to the owner about recovering my financial loss?

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Advocate By LEAD INDIA Answered: 15 Sep 2025

Yes, you can approach the hotel owner/management. Under consumer protection law, you can file a complaint for deficiency in service and claim compensation for medical expenses, financial loss, and mental agony. Keep hospital bills, medical reports, and evidence of negligence ready. If the hotel refuses to settle, you can file a case before the Consumer Commission. For further legal assistance contact us on our helpline number. 
 

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