Can I recover medical expenses from hotel for negligence?

A hotel staff member is responsible for my poor health, which was so severe that I was hospitalized. Can I talk to the owner about recovering my financial loss?

2 Answers
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A M Iktear Uddin (Anik)
Advocate A M Iktear Uddin (anik) Answered: 24 Jan 2026

Dear client, as per your query, yes, you may be able to recover the medical expenses and other financial losses from a hotel if you can establish that your illness or injury, which led to the hospitalization, was caused by the hotel’s negligence. It is very crucial to document the incident promptly by reporting it to hotel management, collecting details of any witnesses, and preserving all the medical records, bills, and related evidence. In case of further queries, please do not hesitate to contact us. Thank You.

Admin
Advocate By LEAD INDIA Answered: 15 Sep 2025

Yes, you can approach the hotel owner/management. Under consumer protection law, you can file a complaint for deficiency in service and claim compensation for medical expenses, financial loss, and mental agony. Keep hospital bills, medical reports, and evidence of negligence ready. If the hotel refuses to settle, you can file a case before the Consumer Commission. For further legal assistance contact us on our helpline number. 
 

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