What to do if the bank keeps calling due to non-payment of card bill?

I borrowed some money and later paid it back monthly through other cards. However, now I am completely blocked and unable to make the payments for the past three months. The bank is calling me continuously and even coming to my house to collect the money. What should I do?

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Advocate By LEAD INDIA Answered: 21 Mar 2025

You should approach the bank to discuss possible repayment solutions like restructuring the debt or negotiating a lower payment. If the harassment continues, you can file a complaint with the banking ombudsman or approach a lawyer to prevent unlawful actions and seek relief from excessive harassment or threats. For further legal assistance contact us on our helpline number. 
 

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